Payment and Upgrade or Renew Related Queries
Which payment options are available with XNSPY?
Currently we are offering payment by credit cards. Payment option with PayPal will also be available pretty soon.
How will I received my purchased software?
Once you have purchased the software, you will receive a Welcome E-mail containing your log-in details and an Activation code. You will receive a second e-mail immediately, containing the link to download your software and an installation guide. In ...
Do I have the option to pay by ‘Bank Transfer’ in case I don’t have a credit card?
Unfortunately we are currently not offering ‘bank transfer’ payment option. As soon as it is available, we will update this forum.
Can I upgrade from a Yearly package to a Quarterly package?
Moving from a Yearly package to a Quarterly package is a Downgrade and not an Upgrade. You may not downgrade a package once you have subscribed with Xnspy. The option to upgrade will be available to you at all times and in case of an upgrade, you ...
What is the procedure for Upgrading your subscription?
You may Upgrade your subscription once you log-in to your personal XNSPY account. Once logged in, you will be given the option to upgrade your subscription. Upon an upgrade request, you will be redirected to the Buy Now page, where you will be able ...
For how many days after expiration will my data be kept safe on your servers?
We generally maintain customer data for a period of 60 days after the expiration date of your subscription. After this period, your data will be automatically removed from our servers, without any intimation and will not be recoverable.
What is the procedure for Renewing your subscription?
You may Renew your subscription after logging-in to your personal XNSPY account. Once logged in, you will be given the option to Renew your subscription, in case it is about to expire. Clicking on the renew button, you will be redirected to the Buy ...