Product Related Queries
How accurate is the location tracking feature?
For picking up target phone’s location, Google Maps API is used. Though highly reliable, the accuracy of the location depends on Google Maps services.
How do I know whether Xnspy is present inside my phone or not?
Xnspy is not some sort of a virus that it gets installed inside your phone automatically. If you wish to monitor someone, you will need to follow the basic steps to install this app inside your target phone. Similarly, you will need to follow the ...
What is the size of the file after install?
The size of the XNSPY application on Android platform will be approximately 7 MB after installation and on iOS platform it will be 4 MB.
How can I record surroundings of my target phone?
To record your target phone’s surroundings, you go to the remote control tab on the Control Panel. Now, click on ‘Record Surroundings’ and specify the number of minutes you want recorded.
Is there a free trial for XNSPY?
No. There is no free trial for XNSPY. If you experience any problems, you can contact our helpful customer support who will provide you with an appropriate solution. If the problem persists or if you’re unsatisfied with XNSPY within 10 days of ...
Can I acquire the target phone’s PIN Code/Password/Diagram Lock through XNSPY?
No, you cannot intercept passwords/PIN Code/Diagram Locks of a locked phone. Once XNSPY is installed, you can access the mentioned contents of the phone in stealth mode, but you cannot obtain any passwords.
Is it legal to use XNSPY?
Yes, it is legal to use XNSPY to · Monitor children under the age of 18 · Monitor employees through company-owned mobile phones or tablets Buying, owning, or installing XNSPY is not illegal. However, we are not entitled to give ...
What extra costs will be incurred after the initial XNSPY purchase?
No extra costs will be incurred after the initial purchase. You will only make a one-time payment, i.e. when buying XNSPY. The only other time you will have to pay for XNSPY is when you’re looking to upgrade to a higher package, renew your ...
Does XNSPY Record User Interface Activities or Keystrokes?
No. XNSPY is not a keystroke logger and cannot record any other user actions. Only the data sent or received directly from the phone will be recorded and uploaded onto the Control Panel.
Does the recording a call take a lot of bandwidth?
No. Call recording itself does not take any extra bandwidth than the actual call. Uploading the recording onto the Control Panel will take the same amount of bandwidth as a regular upload, depending on the duration of the call. Uploading longer calls ...
Can I view deleted text messages and IM chats?
Yes, all sent and received texts are recorded and uploaded onto the XNSPY Control Panel. Any corresponded made while XNSPY is working is recorded, regardless of whether is deleted from the target phone or never saved in the phone logs at all.
Can I get data directly from the target phone via Bluetooth or USB once XNSPY is installed?
No. XNSPY works silently in the background of your target device and using an Internet connection to upload data onto the Control Panel. Any form of data connection such as 2G, 3G, 4G or WiFi is used for the upload. You cannot get the data collected ...
Can I acquire someone’s passwords once I install XNSPY on their device?
No, XNSPY does not let you acquire your target phone’s passwords. You can view the data that is sent and received directly from the phone, such as text messages or WhatsApp chats. XNSPY does not record user actions like keystrokes, only the data that ...