What is the process of getting a refund?
Firstly, kindly note that you need to be eligible for a refund in order to ask for one. To ask for a refund, you need to submit a ticket at our support center within the first 10 days of purchase. You will be subjected to the partial refund policy, given that your case falls in the mentioned categories.
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I have asked for a refund, when will I receive it?
Kindly note that it takes about 2-3 days for your refund request to process. If you have launched a request and have not received a refund within 2-3 days, then kindly contact our support center for further details.
Is it true that you are offering a 10 day full refund policy?
For us customers always come first. If somehow you are not satisfied with our product you may contact us within 10 days of purchase for a refund. However, any case which falls in no-refund or partial refund policy category may be handled differently ...