3. How long will it take for data to be uploaded to my account?
Data that’s recorded from the target device will be uploaded to your XNSPY account every 24 hours after the last backup on iCloud. Data on iCloud is backed up automatically if the device is connected to WIFI, locked and plugged in. Recorded data will display after 3 automatic backups.
To check the last back up details:
settings→ iCloud→ Storage and Backup→ Last Backup
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What data volume will be used by XNSPY?
The usage of data volume depends on the amount of activity there is to be captured and uploaded from the target phone. We suggest our customers to use an unlimited data package. However, to save data costs you can use the ‘Wifi only’ upload interval ...
For how many days after expiration will my data be kept safe on your servers?
We generally maintain customer data for a period of 60 days after the expiration date of your subscription. After this period, your data will be automatically removed from our servers, without any intimation and will not be recoverable.
Is there any storage limit on the amount of data on your web account?
There is no storage limit on the volume of data that will be uploaded to your web account. Your data will be kept secure throughout your subscription period and up to a period of sixty days after expiration.
Data Uploading
Firstly, we always recommend our customers to wait for 24 hours for data uploading. If still the data is not uploading to your account, you may follow below protocol; Check the Internet connection availability on the target device. Case A) If ...
Does the recording a call take a lot of bandwidth?
No. Call recording itself does not take any extra bandwidth than the actual call. Uploading the recording onto the Control Panel will take the same amount of bandwidth as a regular upload, depending on the duration of the call. Uploading longer calls ...