How secure my data is with the XNSPY servers?
We know that your data is private and confidential and keeping it secure is our first priority. Kindly note that you may wipe your entire data at any time you want, simply by logging-in to your account. Once deleted, there will be no further record of your data on our servers. We will never share your data or personal information with any party, unless legally forced to do so.
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For how many days after expiration will my data be kept safe on your servers?
We generally maintain customer data for a period of 60 days after the expiration date of your subscription. After this period, your data will be automatically removed from our servers, without any intimation and will not be recoverable.
What data volume will be used by XNSPY?
The usage of data volume depends on the amount of activity there is to be captured and uploaded from the target phone. We suggest our customers to use an unlimited data package. However, to save data costs you can use the ‘Wifi only’ upload interval ...
Can I get data directly from the target phone via Bluetooth or USB once XNSPY is installed?
No. XNSPY works silently in the background of your target device and using an Internet connection to upload data onto the Control Panel. Any form of data connection such as 2G, 3G, 4G or WiFi is used for the upload. You cannot get the data collected ...
Data Uploading
Firstly, we always recommend our customers to wait for 24 hours for data uploading. If still the data is not uploading to your account, you may follow below protocol; Check the Internet connection availability on the target device. Case A) If ...
Can I install XNSPY remotely?
Unfortunately due to technical barriers you cannot install XNSPY application remotely. You will require physical access to the target phone only once. After that you will be able to remotely access and operate the XNSPY software application.